Nvidia says RTX 3080 dealers were "overrun with malicious bots and resellers".

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Nvidia says RTX 3080 dealers were "overrun with malicious bots and resellers".

Nvidia has released a blog post addressing some of the questions it faced after last week's risky RTX 3080 launch, stating that the launch was "the best GPU launch ever, but also the most frustrating," and that its web store Nvidia admits that its web store was not able to handle the number of bots trying to claim inventory for resale at a later date.

In short, it is safe to say that the RTX 3080 launch did not go as planned, and it is easy to see why the first card built on the Ampere architecture was so popular and generated more traffic than Black Friday at some retailers.

Nvidia has now confirmed that the RTX 3080 is in "full production" and that the first cards shipped to retailers in August. Supply is reported to be increasing weekly, which suggests that the market is stabilizing nicely. However, Nvidia has not provided an exact date when inventory will normalize.

When we asked the GPU maker about Samsung's 8nm process, on which the Nvidia GeForce Ampere graphics cards are based, Nvidia replied, "We have excellent supply."

"As we compete to produce more GeForce RTX 3080s, we recommend not buying from opportunistic resellers who are trying to take advantage of the current situation," Nvidia says.

Many customers are rightfully trolling eBay protesting the resellers' unusual prices.

At least Nvidia says its store will be a better place to shop when the RTX 3090 launches on Thursday, September 24, and the RTX 3070 in October. Nvidia has moved its online store to a dedicated environment, streamlined its servers to avoid crashing, and is working to improve the quality of its products. It streamlined code to prevent server crashes, integrated CAPTCHA at checkout, increased capacity, and added bot protection and security.

Nvidia also manually canceled hundreds of orders from known resellers to make room for real customers.

In response to complaints that "notify me" emails were not sent until well after inventory had been depleted, Nvidia at least clarified why. Unfortunately for users, these emails were held until Nvidia's flooded servers were restored.

This lesson has left room for Nvidia and retailers to improve and prepare for the RTX 3090, which will be available this week, and, more importantly, the popular RTX 3070, which will be available in October.

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