You are stressed at work.That is, naturally, you want to throw the stapler off the roof and tell your boss exactly what you think about them. Then you see a calming montage of your family, a holiday photo, and a touching picture of a cat hanging on a washing line set in quiet music, and the anger will quietly fade away. Yes, back to creating value for shareholders, everything is fine again. Everything is in order.

How strange it would be in your actual days' Well, it's true, and as American banker Penny Crossman reports, U.S. banks are deploying this kind of system to customer call centers.

First Horizon Bank has chosen this system as a way to relax call center agents over long trading shifts with the public. The bank wants the system to help deal with burnout between agents.

It all relies on Cisco's AI model for call centers, Webex Contact Center — after all, only AI makes essentially strange things that require monitoring of agency pressure levels by various markers, including responses to customers. Cisco says this information is not retained. 

Overall, the system can bring together images of the agent's daily stress levels.

"Different people basically break at different breakpoints," says Aruna Ravichandran, SVP and customer manager of Webex by Cisco, an American banker.

When the agent approaches a breakpoint, the system recognizes this and executes it — I can't believe this is actually what this is called—

Thrive Reset is a personal photo montage set in music with inspirational quotes. Thankfully, agents pick their photos and songs — it might be a bit bleak for the AI to produce a fake family vacation snap set on little Tim's toes through the tulips. 

Have you seen Apple TV's original retirement"It's the equivalent of egg bar social."

At this point in writing this story, I assume this is entirely composed. There is no way it is called prosperity reset, I say to myself. Alas, the video is made by a very realistic "productivity and health platform" that thrives globally. Thrive Global is also integrated with Webex Contact Center. And just in case, Rabbi Chandran is also a real person.

And, obviously, the system works. It's a thing I can't really get around my head. It sounds awful, but in some trials, First Horizon reduced the agent's burnout level by at least 2 orders of magnitude. In other pilot schemes for the so-called prosperity reset, agents preferred this kind of break just to have some free time. Customer satisfaction also increased a couple of percentage points.

With a trial at the beginning of the year and plans to deploy more systems by May, the first Horizon Bank should now have a system giving out montage to 3,000 agents.

So if the agent is happy and the customer is happy, who will I turn my nose up with this burgeoning AI use case, sorry, this is too alternative timeline corporate America for me. I like to get the rage in my workplace out of the traditional way: bottle it up until I can buy new overpriced items of clothing or gadgets to give a fleeting sense of control in my own life. 

Fuu, it's good.