Some Intel Raptor Lake Motherboards Continue to Disconnect Wired Connections Due to Design Flaws

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Some Intel Raptor Lake Motherboards Continue to Disconnect Wired Connections Due to Design Flaws

Update: An Intel spokesperson told PC Gamer that the company is "aware of these reports and is actively investigating."

If you have an Intel Raptor Lake motherboard and occasionally lose your Ethernet connection for no reason, don't worry. Intel's latest networking chip has turned out to be a headache for owners of Intel 700 series chipset motherboards. Worst of all, they have yet to find a fix.

According to Techpowerup (opens in new tab), the Intel Ethernet I226-V 2.5 Gbe controller on some Raptor Lake motherboards has a specific design flaw that causes Ethernet connections to randomly drop for several seconds. The problem is that the Ethernet connection is randomly disconnected for a few seconds.

A few seconds may not seem like much of a problem, but for remote workers and those playing games that require a constant online connection, such as Final Fantasy 14 (opens in new tab) or WoW (opens in new tab), it is certainly annoying. It's annoying. There is nothing worse than losing connection in the middle of a raid.

The I226-V is the successor to Intel's I225 Ethernet 2.5GbE controller; you can see if your system is experiencing these drops by checking the Windows Event Viewer: from "Windows Logs " System" and search for "e2fnexpress" to see when the network link was disconnected.

I'm told there is no fix for now, so the best you can do is switch to a WiFi connection or get a PCI-Express network card (opens in new tab) for under $50. While not the most ideal solution, if you can't afford to randomly shut down your Internet connection, this may be the best you can do for now.

Some premium Intel 700 series motherboards also have a second Ethernet controller. Switching the main connection to that is currently the only way to go. So you may want to keep this in mind if you upgrade your Intel mobo in the future.

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